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Experience Aer Lingus

Travel Information

My Trips

Contact Us

Select a region below for local contact details or visit our Support section for answers to common queries. Contact and support is only available in English at this time.

Submit your query in relation to your upcoming trip using our
Upcoming Travel Enquiry form

(01) 761 7835 1890 800270

Open 24 hours, 7 days

(01) 761 7834 1890 800600

Open 24 hours, 7 days

Submit a refund request using our
Refund Request form

If you have recently travelled with Aer Lingus and would like to:

  • Compliment our service
  • Submit a claim (including for EU Regulation 261 compensation). You can find more information on your rights under the regulation here.
  • Bring to our attention an aspect of service you were not entirely satisfied with

Please complete our Post Travel Enquiry form

(medical queries only)
Submit a special assistance request online.

(01) 761 7839 1890 800250

Mon-Fri: 09:00-17:00
Sat-Sun & Bank Holidays: 10:00-16:00

Submit your special meal request using our
Special Meal Request form

Queries regarding our loyalty programme

(01) 761 7842 1890 800258

Claim Avios and Tier Credits

Queries regarding delayed or missing baggage

(01) 761 7838 1890 800147

Open 24 hours, 7 days

(01) 761 7840 1890 800599

Mon-Fri: 09:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Submit your query in relation to your upcoming trip using our
Upcoming Travel Enquiry form

0333 006 6920

Open 24 hours, 7 days

0333 004 5000

Open 24 hours, 7 days

Submit a refund request using our
Refund Request form

If you have recently travelled with Aer Lingus and would like to:

  • Compliment our service
  • Submit a claim (including for EU Regulation 261 compensation). You can find more information on your rights under the regulation here.
  • Bring to our attention an aspect of service you were not entirely satisfied with

Please complete our Post Travel Enquiry form

Submit a special assistance request online.

0333 006 6921

Mon-Fri: 09:00-17:00
Sat-Sun & Bank Holidays: 10:00-16:00

Submit your special meal request using our
Special Meal Request form

Queries regarding delayed or missing baggage

+353 1 761 7838

Open 24 hours, 7 days

0333 004 5222

Mon-Fri: 09:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Submit your query in relation to your upcoming trip using our
Upcoming Travel Enquiry form

+353 1 761 7835

Open 24 hours, 7 days

(medical queries only)
Submit a special assistance request online.

+353 1 761 7839

Submit your special meal request using our
Special Meal Request form

Submit a refund request using our
Refund Request form

+43 12 06 09 26 75

Mon-Fri 09:00-17:00

+32 25 85 52 43

Mon-Fri 09:00-17:00

+33 18 69 95 728

Mon-Fri 09:00-17:00

If you have recently travelled with Aer Lingus and would like to:

  • Compliment our service
  • Submit a claim (including for EU Regulation 261 compensation). You can find more information on your rights under the regulation here.
  • Bring to our attention an aspect of service you were not entirely satisfied with

Please complete our Post Travel Enquiry form

+353 1 761 7840

Mon-Fri: 09:00-13:00 & 14:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

+49 69 94 51 89 915

Mon-Fri 09:00-17:00

+39 06 89 38 65 02

Mon-Fri 09:00-17:00

+35 23 42 08 09 055

Mon-Fri 09:00-17:00

Queries regarding delayed or missing baggage

+353 1 761 7838

Open 24 hours, 7 days

+31 707 006 106

Mon-Fri 09:00-17:00

+34 918 362265 (reservations)

+34 902 402737 (group bookings)

Mon-Fri 09:30-18:00 (group bookings)

+41 44 52 46 766

Mon-Fri 09:00-17:00

Submit your query in relation to your upcoming trip using our
Upcoming Travel Enquiry form

(516) 622-4022

Open 24 Hours, 7 days

USA: (516) 622-4222

USA / Canada: (800) 474-7424

Open 24 hours, 7 days

Submit a refund request using our
Refund Request form

If you have recently travelled with Aer Lingus and would like to:

  • Compliment our service
  • Submit a claim (including for EU Regulation 261 compensation). You can find more information on your rights under the regulation here.
  • Bring to our attention an aspect of service you were not entirely satisfied with

Please complete our Post Travel Enquiry form

(medical queries only)
Submit a special assistance request online.

(516) 622-4228

Open 24 hours, 7 days

Please contact us by phone for all oxygen requests and for any requests within 3 business days of flight departure.

If you have a disability and are experiencing difficulty accessing aerlingus.com please use our special assistance request form or call us on (877) 351-6882.

Submit your special meal request using our
Special Meal Request form

Queries regarding our loyalty programme

Upcoming Travel Enquiry form

USA / Canada: (888) 750-0868

Claim Avios and Tier Credits

Aer Lingus
300 Jericho Quadrangle, Suite 130
Jericho, NY 11753

Queries regarding delayed or missing baggage

+1 855 567 8224

Open 24 hours, 7 days

(516) 622-4045

Mon-Fri 09:00-17:00 ET

groupsdirect@aerlingus.com

Bookings of up to 25 guests can be made online. Contact Group Sales by phone for bookings of more than 25 guests.

Guests from Australia may contact Aer Lingus on the following number:

+ 0061 2 8349 9876
Company number:
9215, registered in Ireland

VAT Registration number:
IE9L40507W
Aer Lingus Limited
Dublin Airport,
Co. Dublin

Telephone: +353 1 761 7846

Fax: +353 1 8863832
Registered by:
Irish Aviation Authority,
Aviation House,
Hawkins Street,
Dublin 2

Aer Lingus Limited is a private company limited by shares, registered in Ireland.
Company Number 9215.
Registered Office at Dublin Airport, Dublin, Ireland.
VAT Registration number: IE9L40507W.